Portland Press Information Info

WELCOME TO PORTLAND PRESS INC. Portland Press publishes Dale Chihuly's books, videos, and DVDs; and presents Studio Edition Glass and Original Limited Edition Prints by Dale Chihuly.
P.O. Box 70856 Seattle, WA 98127 Weekdays 8:30am-5pm Pacific Time	(206) 297-1304 (800) 574-7272 FAX (206) 297-6207

STANDARD SHIPPING METHODS & RATES
We will add actual shipping costs to your order. Orders will ship within 2 business days. Saturday and Sunday deliveries are not available. International orders subject to additional shipping charges and possible customs, duties and/or taxes. Terms and conditions. Rates are subject to change. For further questions about shipping rates, please call us toll-free at: (800) 574-7272

Standard Ground Service (5-10 business days): $5.50 for first item, $1 per item thereafter
2nd Day Air: $15 for first item, $1 per item thereafter
Standard Overnight: $21 for first item, $1 per item thereafter
Domestic - Studio Edition Glass: No additional charge, cost already included in price
Domestic - Prints: No additional charge, cost already included in price
International: Please contact Portland Press at (206) 297-1304. Terms and conditions.

FREE MERCHANDISE

On orders over $100.00 (not including shipping) we will include a free set of 10 different Chihuly Over Venice/Nuutajärvi, Finland postcards (value $5.00). On orders over $200.00 (not including shipping) we will include the postcards and a beautiful Chihuly Courtyards catalog (value $10.00).

HISTORY
In 1992, Portland Press was established as a small publishing company dedicated to the production of books about glassmaking. Over the last decade, the interest in and demand for material related to glass art has grown exponentially. As a result, Portland Press now produces books, videos, note cards, postcards and posters in addition to an exclusive line of signed Studio Edition Glass and Limited-Edition Fine Prints. Portland Press offers a unique and uncompromised blend of art, inspiration and personality and is the definitive source for all of these materials related to Dale Chihuly. You are invited to view these masterful works!

PORTLAND PRESS RECEIVES TOP SERVICE AWARD
We began a customer feedback program in 2000. We have been given five out of five stars and are proud to be honored for our excellent service. Take a look at what our customers are saying.

MAILING LIST
To receive more information about Portland Press sales, publications, Studio Edition Glass and Limited Edition Prints, please join our mailing list. Your information will not be sold or given out and will be used exclusively by Portland Press and/or the Chihuly Studio.

EMAIL DIRECTORY
PBS Programs
Print Program
Corporate Gifts
Book Distribution
Website Feedback
PR & Media Requests
Studio Edition Glass Program
Customer Service & Comments on our products or services

SECURE TRANSACTIONS
All transactions on our website are protected by secure server software. Your name, address and credit card information cannot be read by someone else. The safety and security of your order and personal information is important to us. If however, you still prefer not to order via the Internet, please feel free to call us at (800) 574-7272 to place your order. Addresses in Washington will be charged 8.8% State sales tax. Thank you!

REFUND POLICY
All sales are final for Studio Edition glass and original limited edition prints however if you contact Portland Press within ten days we will exchange your artwork for an item of greater or comparable value. For books, videos, and sideline products please contact customer service within ten days to return the undamaged merchandise for a full refund.

GIFT CARDS AVAILABLE
We will be glad to include a handwritten message on a beautiful Chihuly note card ($2) to go along with any purchase. Select this option before clicking the order button and enter your message at the bottom of the order form when you check out.

FOR MORE INFORMATION ON DALE CHIHULY VISIT HIS WEBSITE www.chihuly.com